Skip to main content
Maintenance Management · AI Triage 3 Credits

Handle Repairs Without the Headaches

Tenants submit requests with photos. AI triages urgency. You assign a vendor or let pros quote. Before-and-after photos prove the work was done — all tracked in a single dashboard.

Tenant portal included on all plans · AI triage is Platinum · Vendor network free to access

AI Maintenance Triage

Know how urgent it is before you even read it

Claude AI reads the tenant's description, analyzes photo attachments, and instantly assigns an urgency level — Emergency, Urgent, or Routine — so you know exactly what needs your attention right now.

Emergency

Burst pipe, gas leak, no heat in winter, electrical hazard

AI flags it for the landlord — not an automatic vendor dispatch

Urgent

Broken appliance, roof leak, HVAC not cooling in summer

Response required within 24–48 hours

Routine

Dripping faucet, squeaky door, touch-up painting

Schedule at next available opening

Maintenance Request #MR-0042
Unit · 123 Oak St, Apt 2B
Kitchen sink won't drain, backed up completely
Submitted by Sarah Chen · 2 hours ago
Tenant's description:

"The kitchen sink has been draining slowly for a week and now won't drain at all. Water is standing in the sink. I tried Drano but it didn't help."

AI Triage ResultUrgent

Complete blockage — not an emergency but should be resolved within 48 hours. Recommend a licensed plumber for drain snaking. Avoid chemical treatments further.

Assign a vendor

Leave open for quotes

The full maintenance workflow

From tenant request to completed job — everything in one place.

Tenant Request Portal

Tenants submit requests with photos from their phone. No texting, no calls in the middle of the night.

AI Priority Triage

Landlord Platinum. Claude AI reads the request, categorizes urgency (emergency / urgent / routine), and recommends vendor type so you can assign or leave the request open for quotes (3 AI credits).

Assign or quote

Assign a platform vendor or leave the request open so pros can quote from Available Jobs. The vendor still accepts the assignment from My Jobs.

Before & After Photos

Vendors upload before and after photos directly to the job. You see everything without stepping foot in the unit.

Real-Time Notifications

Landlords and tenants get status updates. Vendors are notified when a job is assigned to them — quoting an open request does not email the vendor.

Maintenance Ledger

Every job auto-logs to your expense ledger with cost, vendor, date, and property — ready for Schedule E at tax time.

How it works

A clear process for landlords, tenants, and vendors.

01

Tenant Submits

Tenant opens the app, describes the issue, attaches photos, and hits send.

02

AI Triages

Claude AI categorizes urgency, recommends the trade type, and flags true emergencies immediately.

03

You Assign

Assign a vendor or leave it open for quotes. The pro accepts from My Jobs.

04

Job Gets Done

Vendor completes the work and uploads photos. You pay by card. Cost logs to your ledger.

Stop managing maintenance by text message

Give your tenants a proper portal and yourself a clear audit trail.

Get Started Free