Tenant Know-How: Be Effective with Maintenance Requests

As a tenant, you are responsible for making your rental payments on time each month and taking care of the property you call home. While you are responsible for keeping the property neat and tidy, your landlord is the one who is responsible for any maintenance needs.

  • Friday, May 25, 2018

  General   Tips   

As a tenant, you are responsible for making your rental payments on time each month and taking care of the property you call home. While you are responsible for keeping the property neat and tidy, your landlord is the one who is responsible for any maintenance needs. Whether your plumbing system breaks down or you have trouble with the HVAC, your landlord should be prepared to handle any repair or maintenance needs.

When it comes to maintenance requests, a good landlord will handle any problems quickly and effectively. Property management software is utilized so that landlords can easily keep track of maintenance needs for each property. But what do you do when you have a problem that occurs out of the blue? Knowing how to handle maintenance issues correctly will ensure that your situation is taken care of as quickly as possible.

Know Your Landlord

Whenever you are renting an apartment or home, get to know your landlord. Find out the steps you need to take when a repair or maintenance request is needed as you are moving in. Some landlords will want you to call the office for repair needs while others may offer online scheduling, so they can have a record of what you need to be completed. Either way, getting to know your landlord and finding out the protocol for maintenance needs is essential to completing the process correctly and getting your issues taken care of.

Once you have contacted your landlord, wait the appropriate time frame they ask for. Remember that your landlord is going to be busy with other apartments and projects as well. Good landlords will get to your issues in a timely manner. Only choose to complain when you feel that your needs are not being met in a timely fashion.

By getting to know your landlord and contacting them immediately when a problem arises, the repair or maintenance situation can be taken care of quickly. Never wait for a problem in your home to become a bigger issue as this may take more time to complete and be a higher cost for the landlord to cover.

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