How to Be a Great Landlord: Your Step-by-Step Guide

As a landlord, it is in your own best interest to do your job well. You can reduce the likelihood that you will encounter problems or issues with tenants by being a great landlord.

  • Thursday, May 12, 2016

  General   Tips   

As a landlord, it is in your own best interest to do your job well. You can reduce the likelihood that you will encounter problems or issues with tenants by being a great landlord. So, how can you be a great landlord? Be sure to keep the following in mind.

Treat your tenants respectfully. It’s the golden rule: Treat others as you want to be treated. As a landlord, you should strive to always treat your tenants with the utmost respect, even in tense or difficult situations. Treating tenants respectfully means always staying true to your word and honoring your commitments. If you make a commitment to fix something on Monday, fix it on Monday — not Tuesday. Be organized, dependable, and reliable so your tenants know that you respect them and that they can depend on you.

Keep your property in excellent condition. As a landlord, you are also a businessperson, so it is crucial that you treat your properties as your place of business. That means keeping things in excellent condition. Make sure repairs are completed in a timely fashion by qualified professionals, and make sure your properties are generally well maintained. Keep paint jobs fresh and the lawn cut, and ensure furnishings are attractive and function properly. Remember, part of keeping your properties in excellent condition is paying into a maintenance and repair fund every month, so you have the funds to keep up on routine maintenance as well as make any emergency repairs.

Have clear policies and procedures in place. Just like any businessperson, you need to have clear policies and procedures in place governing how you handle the renting process. For example, have new tenants complete a move-in/move-out report, include house rules as part of the lease, and make sure tenants understand every component of your renting policy. Having clear policies and procedures in place, and effectively and clearly communicating them, can help you win the respect of your tenants while helping ensure there are clear mechanisms to deal with any problems or issues that might arise.

Be attentive. Don’t just give the tenants the keys and then disappear. The key to being a great landlord is being attentive. Are the neighbors getting along? Did your new tenants move in smoothly? Are the contractors on schedule to finish that paint job? Make sure you pay attention to what is going on in and around your properties so that you can address any issues that might arise quickly and effectively.

Properly train and manage any employees. Don’t leave employees to figure things out on their own. Always provide all new employees with proper guidance so that they can effectively manage relationships with tenants. This includes an orientation booklet and training.

Be careful about who you accept as a tenant. Don’t let just anyone lease your property. Make sure you have rental procedures in place and have access to a reputable background check service. Choosing your tenants wisely can help reduce the risk that you will run into problems down the line. If you do encounter some kind of tenant issue, make sure you understand your rights as a landlord and are up to date on the latest guidelines from the U.S. Department of Housing and Urban Development.


VerticalRent® is not a law firm, and the employees of VerticalRent® are not acting as your attorney. Our educational blog or landlord forms engine is not a substitute for the sound advice of a local attorney, whom is familiar with your local laws and regulations. VerticalRent® cannot provide you with legal advice, nor are we permitted to engage in the practice of law.

We are prohibited from providing you with any sort of advice, opinion, explanation, or recommendation about your possible legal rights – which may include remedies, options, defenses, or the selection of landlord forms available on the VerticalRent platform. Our platform is designed to provide landlords and property managers with powerful online tools to screen applicants, collect rent online, advertise vacancies, and generate free landlord forms. To that extent, our blog often publishes general information on issues commonly encountered by landlords – such as evicting tenants.

Although VerticalRent takes every reasonable effort possible to ensure the accuracy of its consumer reports and landlord forms, we do not guarantee or warrant the information to be correct, complete, or up-to-date. The law changes rapidly across the United States, from jurisdiction to jurisdiction. We will not be held responsible for any loss, injury, claim, damage, or liability related to the use of our blog, landlord forms or consumer reports generated from this platform.


comments powered by Disqus
Get Started For Free!     Have some questions? Check out our FAQs.
FREE TENANT CHECK     Evaluate Credit, Criminal, & Eviction »