Getting started with VerticalRent's Online Rent Collection

Some simple instructions to get started with VerticalRent's Online Rent Collection feature.

  • Wednesday, November 6, 2013

  General   Rents & Deposits   

After your merchant account is approved by underwriting, here are some simple steps to start collecting online rent payments from your tenants:

  1. Add your property and unit under the "Rentals" tab.

  2. While viewing your unit, click Move in a tenant under the "Leases" tab.

    Move in tenant step 1

  3. Moving in a tenant is straight forward. We ask a few questions about the lease terms, payment terms, payment amount, and any deposits.

    Move in tenant step 2

  4. We then ask you to select an existing tenant, or enter in the information of the new tenant that you would like to invite to the tenant portal for e-payments. You will need the tenant's e-mail address. Our platform will automatically invite the tenant to VerticalRent. Your tenant will have access to the tenant portal, where they have the ability to setup recurring ACH rent payments, pay one-time security deposits, and submit maintenance requests.

    Move in tenant step 3

That's it! Should you have any questions, simply use the "Support" feature within the application.

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